Q1: Is there a discount for larger orders?
A1: For new customers, There is a small discount, but when the value of the order is increased, we will provide a larger discount.
For previous customers, we are happy to provide a discount for your loyalty. Please contact us.
Q2: How long does it take to get my order after I have paid?
A2: Delivery time depends on the mode of shipping. We generally ship via DHL, FEDEX, UPS, TNT, or DHL, which delivers to you in a very short period. We will provide tracking information to you when the order shipped.
Q3: I have still not received my item after 5 days, what should I do?
A3: Different logistics has different delivery time, please follow the order by tracking number we provide. If there is a further issue with the order not being delivered, please contact us through a message or email.
Q4: If the item I received is different from the picture, what do I do?
A4: The picture only show some of our samples, so please confirm the order with a picture before ordering.
Q5: What I received is different size from picture, how can I do?
A5: Mostly, our size is normal, please confirm the size with saler before order, If have yourself idea size, please make a deal with us.
If we sent size different with before, please contact with sale soon, we will remark the designs, will post correct size to you or send you together with next order,
Q6: The item I received is broken. What should I do?
A6: Every products are thoroughly inspected before being packed and is carefully packed before we ship it. Please contact us with picture of the damages and we will help you to resolve this issue.