1. What's about the MOQ?
A: It is 1 set.
2. What's about the warranty?
A: The ordinary type is 12 months. If any component is damaged in guarantee period, we will provide a same one freely by air and guide for installation.
3. Do you supply overseas installation? How many days you need? How about the charge?
A: Yes, we supply overseas installation. Generally, whole production line needs 7 days. The customer should charge for the visa, air tickets, accommodation and the salary. The salary of worker for installation is $100 per person for each day.
4. What's about the packing?
A: Firstly, we will put drying desiccant inside (protect the machine from wet damage). Then, we will put 6mm cystosepiment outside it and upgrade the thermal contracting film. Finally, we will put the wooden case and steel belt. According to the different machine to avoid damage, we will upgrade again before loading to the container. Before the packing, every machine should be cleaned and qualified.
5. What is the delivery time?
A: The single machine is 7 working days, small and medium production line is 20 -30 working days, and full automatic line is 30-45 working days after receiving deposit.
6. Could I have quotation of your products?
A: Welcome. Pls feel free to send us an email here, and you will get our reply in 24 hours.
7. Can we get OEM products?
A: Yes. Please provide us with your need, and we will provide you a reasonable solution.
8. How can I get a discount?
A: Please contact us to get the best price.
9. How can we make sure about the machine quality after we put the order?
A: Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts in China.
10. Do you have inspection for the finished products?
A: Yes. Before shipping, each step of production and finished products will be inspected by QC department.
