Q1:Can we get some samples? Free or any charges?
Yes, you can get free sample if we have in stock.If the sample needs to be customized, it should be paid for the sample.
Q2: How can we get a quote?
Normally, after we get the product specifications such as material, size, shape, color, quantity, surface finishing, etc.we quote our best price in 24 hours after we received your inquiry.
Q3: What format design file you want for printing?
We will It is best if you can supply your artwork as PDFor AI,CDR format file. However if this is not possible,our designer can make the artwork.
Q4: Can you help with the design?
Sure, we have professional designers to offer the design service.
Q5: How long can I expect to get the samples? What about the lead time for mass production?
With your confirmed files, if we have sample in stock, , the samples will be sent to your address and arrive within 3-7 days. need 3-7 days for the newly produced sample,mass production depends on the order quantity and delivery place you
request. Generally 14 days for it.
Q6: What shipping method can i choose? How about the shipping time?
For small order, by express like DHL,UPS,TNT FedEx etc, about 3-7days. For big order, by air about 7-12 days, by sea about 15-35 days.
Q7:Which port can be choosen for delivery?
Mainly Qingdao, or other domestic place will be fine too.
Q8: How can you guarantee your quality?
Normally we will send you a sample to confirm everything first. We will make the big order exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality disrepency, Alibaba will help you and return the money to you.