Q1. Are you manufacturer or trading company?
A: We are both a manufacturer and a trading company, we have our own factory and production lines to provide competitive products with high quality and good price. We also have professional purchaser to help you with outsourcing for the particular goods.
Q2. Can your factory print our logo on the products?
A: Yes, we can laser print customer's logo on the product with the permission from customers for free.
Q3. Is your factory able to design our own package and help us in market planning?
A: We willing to help our customers to design their package box with their own logo. We have a design
team and a marketing plan design Team to service our customers for this.
Q4. How many years quality guarantee for your products?
A: We provide 5 years guarantee for products main body and 1 year for spare parts (cartridge, flexible hose etc). If any defective is confirmed to be caused by us, substitution or repair partS will be sent in the next order.
Q5. Can you accept trail/small order?
A: Yes, we understand that it is not easy for you to order big quantity for a new item, so in the beginning we could accept small quantity, to help you open your market step by step.
Q6. What is your payment terms?
A: We accept 30% T/T in advance, the balance should be paid before delivery. We also accept cash, Paypal, Western Union, Alipay and L/C is available.
Q7. Where is the shipping port?
A: Our shipping port are usually Foshan/ Guangzhou/ Shenzhen Port.
Q8. Which areas do you export?
A: Our main market is in North America with CUPC certificate, Australia with Watermark certificate , Middle east, Asia and Africa etc.
If you have any other questions, please do not hesitate to contact us!