1.How long has LeChuang been in business?
LeChuang was founded in 2008, has been working on manufacturing&exporting of promotional products
2.What's the turnaround time ?
Sample time is 1-2 days, 1-3 days mass production within 10000pcs, and 2-3 days shipping to all the world.
3.What are you virtual proofs policies?
We offer a free virtual proof with unlimited revisions.
4.Why the color of actual products is not exact same as the proof approved?
The color of the proof as shown are approximate and will be differ on each computer monitor, we use PANTONE chart for color comparing.
5.Can you match my logo's color?
For many of our products, We offer PMS color matching in the solid coated PMS book. If your product is heat transfer printing, we will try to match as close as we can, but due to PMS to CMYK restrictions we make no guarantees to 100% accuracy of the final product.
6.What is the difference between CMYK, PMS and RGB colors?
These three color gamuts represent the most common color representations.
CMYK (Cyan, Magenta, Yellow and black) is the color gamut for offset printed and full color printed techniques. The gamut is noted for its wide range of colors, but it cannot print neon or flourescent colors.
CMYK colors can print differently, from printer to printer due to different calibrations, so slight color differences can be expected.
PMS stands for Pantone matching system and it consists of thousands of premixed colors to choose from. This system is the guaranteed way to make sure your client’s product looks the same from one printer and country to the other.
Offset printed products can’t use PMS colors. PMS colors have books for flourescent and metallic colors.
RGB stands for Red, Green and Blue and is the color gamut for computer screens, and has the widest range of color.
Keep in mind,color representations can be variable from screen to screen.
7.Which payment do you have?
We have Trade Assurance(Make payment by Alibaba)Paypal, TT, Western Union and so on.
8.Which ship way do you have?
We have VIP accounts in Fedex, DHL, UPS and TNT, have a very low discount from them. It will be helpful for your fast delivery and cheap shipping.
9.I have have a small order, can't reach the MOQ, can you do that ?
Of course ok, we can make it even 1pcs.