FAQ
Q1:Can you provide OEM&OEM service?
A:Of course,we have many years of industry experience,and have got good reputation all over the world with professional R&D team,we can provide satisfactory OEM&ODM service according to customer demand.
Q2:What is the shelf life of your product?
A:All our products have a one-year warranty.
Q3:Do you have after sales service? Is there any guarantee?
A:Yes, we provide after sales service for all products. As long as there is something wrong with the product, you can come back to us to test it; if it is true, you can come back to exchange and we will pay the shipping and repair costs. All our products have a one-year warranty.
Q4:How about your after-sales service?
A:We have a patient service team and experienced technical engineers to support.
Q5:What is your payment method?
A: T / T,Paypal,WU,Credit Assurance,etc are accepted. You will receive full protection of your order, please click on trade guarantee for more details.
Q6:What about shipment?
A:We have FEDEX and TNT freight forwarders at competitive prices. Of course, customers can also use their own freight forwarders.
Q7:When do you deliver?
A: With stock, we will arrange delivery within 5-7days; without stock, the time will be longer, but it will not be too long,mainly depends on the order quantity.
Q8:Could I get samples?
A:Yes,we have materials in stock to help you to get the samples as soon as we can.