Q1:Are you factory or trading company?
A1:We are professional jewelry factory , and also we do trading, we can customize according to your requirements and provide
Q2: What kind of products do you have?
A2: We provide all kinds of earrings, rings, bracelets,pendants, jewelry sets, stainless steel jewelry and DIY accessories, such
as brooches, headwear, etc.
All the jewelry main materials are alloy, 925 silver flash, stainless steel, Copper, crystal and pearl and zircon, etc
Q3:What is your MOQ?
A3:We can accept mixed order and small order. If the type you want we have in stock, we can accept even 1pcs order , no need MOQ.
Q4: How long does it take for my order?
A4:Ordinary it takes about 7-15 days. The exact delivery time should be in accordance with the product type and quantity.
Q5:Can we receive the designing sample first before starting order?
A5:Yes, sure. For designing samples, we will charge only mould cost and delievery cost , and send the designing samples to you
before starting order. We will arrange production as soon as you comfirmed samples.
Q6:How would you pack goods?
A6:Usually we use bubble bag to pack goods.
Q7:How would you ship the goods?
A7:Usually for small packages we ship them by air.(DHL/Fedex/EMS/Malca Amit/Brinks).Also we can do according customer’s
Q8: What is your payment method?
A8: Telegraphic transfer, Western Union remittance, PayPal, Credit Card and cash.
Q9: What about the after-service?
A9: 24h on-line, we have professional after-service team and will online 24h. Any question, you can contact us.