Pre-Sales Service | Inquiry and consulting support; Welcome visit to our Factory. |
Sample | Sample is available, pls pay for the shipping cost and sample cost. |
Packaging | Neutral packing(white box) |
Lead Time | 1-3 days after payment is confirmed. |
OEM&ODM | Logo & package & color & cable...can be designed according to your requirments. |
Trade Terms | EXW & FOB or as per clients' requirement. |
Payment Terms | Paypal ,HSBC, T/T, Western Union, Alipay. |
Shipping Method | By sea, by air, by express( DHL UPS FEDEX TNT HK post China post EMS SF etc) that according to clients requirements and clients' customs policy. We will to provide the most economic and effective delivery. |
QC | Each product will be 100% checked before delivery or shipment, and send photos or videos to your company. |
Warranty | If any quality problems and the non-artificial problems, we promise 12 months' warranty for our customers. |
After-Services | We offer excellent after-sales servieces,the problem that you point our will get response within 24 hours;And we will to do our best to solve all of your problems. |
Q1: At least MOQ?
A: MOQ:5pcs.
Q2. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q5. How about your delivery time?
A: Generally, it will take 2 to 3 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
DHL | FMS | UPS | TNT | FedEX | OCean |
2-3days | 3-4days | 3-4days | 3-4days | 3-4days | 15-50days |
Q6. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q7. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q8. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q9: How do you make our business long-term and good relationship?
A : 1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.