Q: How can I get the quotation?
A:Please tell us your injection machine details such as brands, clamping size, and exiting screw size. We will submit the quotation in 24 hours if getting detailed information during working days.In order to quote for you earlier,
please provide us the following information together with your inquiry.
1) 3D Step of Files and 2D Drawings specification if have.
2) Material requirement for barrel and screw;
3) Surface treatment for barrel and screw. Please note the engineering molding request is difference than general plastic molding. Such as screw for PPEK is difference to PP's;
4) Quantity (per order/per month/annual)
5) Any special demands or requirements, such as packing, labels,delivery,etc.
Q: How to enjoy the OEM services?
A: Usually, base on your machine details or original screw size, we give some technical proposals and a quotation to you, after your agreement, we produce for you.
Q: How soon can I get part? And how long is the lead-time for new screw making?
A: Depending on your specific project,it usually takes 20 to 50 days to produce new screw. If the screw size is very large,
we will confirm leadtime to you before working.
Q5: Before shipment, how to make sure the products quality?
A:If you don't come to our factory and also don't have the third party for inspection, we will be as your inspection worker,we
will supply you a video for production process detail include process report, surface treatment report, packing detail and so on, and will provide the inspection report to you.
Q: How to pack the Roller cutter and conveyor shaft?
A: 1).For Roller cutter, we will be coated one-layer anti-rust oil first,and then also will be covered thin films on the screws, finally pack into fumigation wooden case.
2).And as toconveyor shaft, we will will be coated one-layer anti-rust oil first,and then also will be covered thin films on the barrel, finally pack into fumigation wooden case.
Q: What is your payment terms?
A: Mold Payment: 50% deposit by T/T in advance, 50% balance Before shipping.
Q:What is the MOQ ?
A: OEM is welcome, small orders are welcome.
Q: What should we do if we receive defective products?
A: If you receive defective products, please send us photos or videos, we will feed back to our engineers and quality control department, and solve the problem as soon as possible. We are responsible for all products.